The Government of Ontario passed the Accessibility for Ontarians with Disabilities Act in 2005. Its goal is to make Ontario accessible for people with disabilities by 2025, by creating and enforcing accessibility standards.
One of the requirements of this regulation is that all organizations must provide training to employees, volunteers and others on the requirements of the regulation as it relates to their duties. As a volunteer of PARD, you will need to be trained on the all of the following: Part 1: Customer Service Standard Part 2: General Requirements Part 3: Ontario Human Rights Code as it relates to people with disabilities
Modules can be viewed as a video or downloaded in a text version. The links are below and we ask that you complete all sections of the training and then print and complete the Confirmation of Training form. Training forms can be scanned and emailed to email@example.com or handed in to a Board member on Tuesday or Thursday riding nights.
PART 1: Customer Service Standard Module This module covers the requirements for providing customer service in ways that are accessible to people with disabilities.
PART 3: Ontario Human Rights Code as it relates to people with disabilities Modules Working Together: The Code and AODA Rights and responsibilities under the Code and the AODA and how they affect individuals at work, in services and in housing.